Refund & Exchange Policy
Due to the intimate nature of the goods we sell, we do not offer refunds or exchanges.
Please ensure that the sizing and specifications of your order are accurate before placing an order. If you are uncertain or need assistance, we are happy to help you by emailing info@westprophysio.com.
Shipping Policy
Shipping costs are applied at checkout based on the item(s) you are purchasing. If you prefer, pickup is always free and available from our clinic in Port Moody. Please wait until you receive a confirmation email that your order is ready for pickup, at which time we will organize a pickup time. Thank you.
Gift Cards
Gift cards are also non-refundable.
Gift cards can be used towards any services at WESTPRO, and can be combined with your extended health plan to cover the remainder owing.
Need assistance?
Contact us at info@westprophysio.com for questions related to refunds and returns.
